Privacy Policy

Certainly! Here's the translation of your privacy policy into English while maintaining the structure:

LINGUA FRANCA TRANSLATIONS SL is a company committed to respecting, confidentiality, and protecting the data that its clients provide or collect; we would like you to carefully read our Privacy Policy which we outline in the following sections.

For any questions or clarifications regarding the content of this Privacy Policy, you can contact us via our phone, email, or postal address.

Our Privacy Commitment

  • We respect your privacy and choices.
  • We ensure that privacy and security are incorporated into everything we do: from receiving your email with the budget request to delivering your documentation at your premises.
  • We do not send marketing communications unless requested. You can change your mind at any time.
  • We never offer or sell your data.
  • We are committed to keeping your data safe and secure. This includes only working with trusted partners.
  • We are committed to being open and transparent about how we use your data.
  • We do not use your data in ways that we have not informed you about.
  • We respect your rights and always try to accommodate your requests as far as possible, in accordance with our legal and operational responsibilities.

For more information about our privacy practices, we outline below what types of personal data we may collect or maintain about you, how we may use it, with whom we may share it, how we protect it, and how you can exercise your rights regarding this data.

When you share your Personal Data with us or when we collect personal data about you, we use it in accordance with this Privacy Policy (hereinafter, the "Policy").

If you have any questions or concerns about your personal data, contact us at traducciones@linguafranca.es

Data Controllers

All personal information you provide or is collected through linguafranca.es and its associated websites will be processed by the data controller:
Lingua Franca Traducciones Juradas - NIF: B04741351
Postal Address 1: calle Reyes Católicos, 47 bajo D 04700 El Ejido, Almería
Postal Address 2: Paseo de las Delicias 30 2nd floor, 28045 Madrid
Phone: 950 486 503 Email: traducciones@linguafranca.es

Personal Data

We process your data for the following and only purposes:

  • Execution of sworn and specialized translations of documents and texts of various kinds.
  • Legalization of documents at ministries, courts, and/or notaries.
  • Sending sworn translations or legalized documents via courier or registered mail to the client. Issuing invoices for the provided service.

These are the types of information we collect:

1. Information you provide us with:

2. Example of the information you provide:

Full name, ID or passport, postal address, and contact phone number.

Also, the documents you wish to have translated with us may contain various types of personal information (depending on the document). The information you provide us is necessary for preparing the quote and, if applicable, the translation service you request. Without this information, we cannot carry out the service or deliver translations by courier to your home or issue you an invoice.

The legal basis for processing your data is the execution of the contract, as well as legitimate interest. However, since the documentation you provide for translation may contain sensitive data such as biometric data, religion, criminal convictions, and other data classified as sensitive, we will request your explicit consent to proceed with the translation whether your documentation contains sensitive data or not.

3. Automatic Information:

We use cookies to collect certain information when your web browser accesses www.linguafranca.es

4. Additionally, for the same advertising and tracking purposes, we use tracking tools like Facebook Pixel and Google Remarketing tools.

Recipients

Information about our clients is an inherent part of our business. We do not sell information about you to third parties or provide it to third parties for advertising or other purposes unrelated to the purposes stated above.

Lingua Franca Traducciones Juradas shares client information with its suppliers who are essential to the service provided by Lingua Franca. These suppliers are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. Some of them include:

  • Certified and technical translators who are permanent suppliers of Lingua Franca Traducciones Juradas.
  • Reception staff at Lingua Franca's offices in Madrid and Barcelona.
  • Courier companies: MRW, Nacex, DHL.
  • Postal Service
  • Lingua Franca's advisory team

These suppliers will have access to the personal information necessary to perform their respective functions but will not be able to use it for other purposes. They must also handle personal information in accordance with this Privacy Notice and applicable data protection laws.

Data will not be transferred to third parties/entities outside of Lingua Franca Traducciones Juradas except where there is a legal obligation to do so.

With your consent: Apart from what is stated above, you will be informed if any information about you is made available to third parties so that you have the opportunity to decide whether not to share your information.

Whenever we transmit personal information to countries outside the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.

Is My Personal Information Safe?

We work to protect the security of your personal data during transmission using Secure Sockets Layer (SSL) software, which encrypts the information you enter.

When confirming an order and making a payment on our website's virtual POS, we never see your credit card number.

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We limit access to personal information to employees and service providers who need to know that information to operate, develop, or improve our services.

We keep your personal data as long as necessary to fulfill the purposes of processing as described in this Privacy Notice, unless a longer retention period is required or permitted by law.

Lingua Franca Traducciones Juradas takes reasonable precautions to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error-free, so please take care to protect yourself.

Privacy Rights

You have the right to access, correct, or delete your personal data. You may also request the restriction of the processing of your data or the transfer of your data to another data controller, where applicable.

You may exercise these rights by contacting us at traducciones@linguafranca.es

If you consider that your rights have been violated, you may file a complaint with the competent data protection authority.

In Spain, you may contact the Spanish Data Protection Agency (Agencia Española de Protección de Datos) by visiting its website https://www.aepd.es

Changes to This Privacy Policy

Lingua Franca Traducciones Juradas may update this Privacy Notice from time to time. We will notify you of any significant changes by posting the updated Privacy Notice on our website and updating the date at the top of this Privacy Notice.

If you have questions or need more information about how we protect your data, please contact us at traducciones@linguafranca.es

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